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Senior Manager Information Technology

Education

Bachelor’s degree in Information Technology, Computer Engineering, or related field.

Requirements

5+ years of experience in infrastructure management, preferably in manufacturing or multi-site environments.

Strong knowledge of: Networking (Cisco, Fortinet)Virtualization (VMware, Hyper-V)Cloud platforms (Azure, AWS)

Storage and backup solutions (Veeam, NetApp)Experience with ITIL practices and infrastructure automation (e.g., Ansible, Terraform).

Excellent communication and leadership skills.

Job Responsibilities

Manage team to plan and deliver all IT infrastructure activities. Establish and enforce policies and procedures, technical standards and methods related to use of network and system equipment. Monitor network performance to ensure reliable network service, recommend improvements and minimize future disruptions. Research, evaluate and recommend hardware and software equipment to enhance network performance. Perform review and assessment of hardware installation and configuration, ongoing maintenance of computer equipment. Recommend and implement software and hardware enhancement to improve system performance and reliability. Manage information systems operation and maintenance to ensure reliable functioning and effective use of IT resources to meet business needs. Manage user support to technical problems and IT issues involving desktop, laptop or network services. Ensure IT systems are supported effectively and within budget. Oversee and audit regional system processes in compliance with corporate standard and in alignment with local teams. Manage liaison between IT support and other internal teams.

Location: 

Santo Domingo, DO

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